Bajeje FAQ — All Your Questions Answered Here

No. Only one account is allowed per person. If multiple accounts are detected, all of them will be closed and any funds may be forfeited.

To register on Bajeje, you must be at least 18 years You will be required to submit your National ID or passport for age verification at a later stage.

First, check your Spam or Junk folder. If it still hasn't arrived after 5 minutes, On the login page Use the "Resend" option. If the problem persists, contact us at support@bajeje.net.

To close your account, email support@bajeje.net. Withdraw any remaining balance first, then submit your closure request. The process is typically completed within 3–5 business days.

KYC (Know Your Customer) is the identity verification process. Before your first withdrawal, you'll need to submit a photo of your National ID or passport. This is mandatory for account security.

On Bajeje Mobile Pay, Nagad, Rocket Deposits are supported via popular mobile banking methods. For all payment options, Financial Transactions page for full details.

The minimum deposit amount varies by payment method. Generally, you can start from 100 BDT. For the latest information, Financial Transactions page.

Withdrawals are usually processed within 24 hours. If your KYC verification is complete, it may be even faster. During peak periods, it can take up to 48 hours.

Your balance is usually updated within 5–15 minutes of a deposit. If it takes longer, email support@bajeje.net with a screenshot of your payment. Be sure to include your transaction ID.

Your daily withdrawal limit is determined by your account's verification level. Fully KYC-verified accounts have higher limits. For more details, Financial Transactions page.

Your welcome bonus is automatically credited after your first deposit following registration — no code required. The bonus amount depends on your deposit.

No, bonus funds cannot be withdrawn directly. Withdrawal is only possible after meeting the specified wagering requirements. Each bonus has its own terms and conditions — Terms & Conditions See.

On the registration form There's a "Promo Code" field during registration — enter your code then. It cannot be added later.

Logged-in members can receive a reload bonus every week. Cashback is typically calculated based on net losses. Check your account dashboard to see active offers.

Most bonuses must be used within 30 days of being issued. Any unused bonus expires after that. For a specific bonus's validity period, In the Terms & Conditions, is mentioned.

On Bajeje Live Sports Betting, Lottery, Live Casino, Slots, Fishing Games 500+ games available, including more added regularly. Platform & New Games page to see everything.

Live betting lets you place bets in real time while a match is in progress. Odds update every moment as the game unfolds. Match Odds page for all live match information.

After logging in, Lottery Go to the page, pick your preferred lottery, select your numbers, and pay from your wallet. Draw results are automatically notified to your account.

Go to "Betting History" in your account dashboard or Financial Transactions You'll find all your bet details on this page. You can also filter by date.

Bets generally cannot be cancelled once placed. However, if a match is cancelled or a technical issue occurs, a refund is processed automatically. For details, In the Terms & Conditions, See.

On the login page Click the "Forgot Password?" link. A reset link will be sent to your email. Set your new password within 5 minutes.

Change your password immediately, then email support@bajeje.net with the details. The support team will review your account's login history and take the necessary action.

After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes. Try again after 30 minutes. For a permanent block, contact support@bajeje.net.

Go to the "Security" section in your account settings to enable 2FA. You can verify via email or SMS. Keeping 2FA on makes your account significantly more secure.

Download page Visit the Download page to get the Android or iOS app directly. You'll find the APK file for Android and the App Store link for iOS.

Go to your phone's Settings > Security and enable "Unknown Sources" or "Install unknown apps". Then try installing the APK again. If the problem continues, FAQ or contact Support.

When you open the app, you'll be notified automatically if an update is available. Tap "Update" to install the latest version. Or Download Page to download the latest version.

First, close the app and reopen it. If the issue continues, clear the cache (Settings > Apps > Bajeje > Clear Cache) and check your internet connection. If the problem persists, contact support.